Frequently Asked Questions

What is Storage North East?

Storage North East provides secure container storage and vehicle storage solutions for homeowners, businesses, students, tradespeople, and vehicle owners in Chester-le-Street, Durham, and surrounding areas. Customers can rent storage space on flexible terms with convenient access and secure facilities.

Where is Storage North East located?

Storage North East is based at Stella Gill Industrial Estate, Chester-le-Street, DH2 2RJ. The location is convenient for customers from Chester-le-Street, Durham City, Washington, Gateshead, Sunderland, and nearby areas.

What types of storage do you offer?

We offer:

• Self storage containers
• Household storage
• Business storage
• Student storage
• Vehicle storage
• Caravan storage
• Motorhome storage
• Commercial vehicle storage

Our storage options are suitable for both short-term and long-term requirements.

How secure are your storage units?

Security is a priority at Storage North East. Our facilities feature secure container units, monitored access, CCTV surveillance, and controlled site access to help protect your belongings while in storage.

Can I access my storage unit whenever I need to?

Customers benefit from flexible access arrangements, making it easy to retrieve or store items when required. Access details can be discussed when booking your unit.

What size storage units are available?

We offer a range of storage options including 20-foot storage containers and vehicle storage spaces. Whether you need to store a few household items, business stock, tools, furniture, or larger quantities of equipment, we can help find the right storage solution.

How much does self storage cost?

Storage costs vary depending on the type of storage and the amount of space required. Storage North East aims to provide affordable storage solutions with straightforward pricing and flexible rental periods. Contact us for a personalised quote based on your needs.

Is there a minimum rental period?

Storage North East offers flexible monthly contracts, making it easy to rent storage for short-term or long-term use. Customers can choose the storage period that best suits their requirements.

Can businesses use your storage facilities?

Yes. Our business storage solutions are popular with local companies needing space for:

• Stock and inventory
• Tools and equipment
• Seasonal products
• Archive documents
• E-commerce inventory
• Trade supplies

Business customers benefit from secure, accessible storage without the commitment of larger commercial premises.

What can I store in a storage container?

You can store most household and business items, including:

• Furniture
• Boxes
• Tools
• Equipment
• Business stock
• Sports equipment
• Seasonal items
• Office furniture

Certain hazardous, illegal, flammable, or restricted items cannot be stored. Please contact us if you are unsure about a specific item.

What items are not allowed in storage?

For safety reasons, prohibited items include:

• Flammable liquids and fuels
• Explosives and ammunition
• Hazardous chemicals
• Perishable food
• Live animals
• Illegal goods
• Toxic materials

Additional restrictions may apply.

Do you offer caravan and motorhome storage?

Yes. Storage North East provides secure caravan, motorhome, and vehicle storage for customers throughout County Durham and the wider North East region.

Is vehicle storage available?

Yes. We offer secure vehicle storage for cars, vans, caravans, motorhomes, and larger vehicles. Storage options are available for both personal and commercial use.

Why choose Storage North East?

Customers choose Storage North East because of:

• Secure storage facilities
• Flexible contracts
• Convenient Chester-le-Street location
• Affordable pricing
• Business and personal storage options
• Vehicle and caravan storage availability
• Friendly local service

Our goal is to make self storage simple, secure, and accessible for customers across the North East.

Do you provide storage for house moves?

Yes. Many customers use our storage units during house moves, renovations, downsizing projects, or temporary relocations. Storage provides a secure place to keep belongings while plans are finalised.

Can students use your storage facilities?

Yes. Student storage is ideal for storing belongings during university holidays, placements, gap years, or accommodation changes. Flexible rental options make it easy to store items for as long as needed.

How do I book a storage unit?

Booking a storage unit is simple. Contact Storage North East by phone or online to discuss your storage requirements, choose the right unit size, and arrange your move-in date.

Which areas do you serve?

Storage North East serves customers across:

• Chester-le-Street
• Durham
• Washington
• Gateshead
• Sunderland
• Newcastle upon Tyne
• County Durham
• The wider North East of England

Our location makes us a convenient choice for both residential and business customers.

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